Condition: Every box we sell is sealed and unopened, but may have some minor exterior box damage such as dents, scratches or tears.
Please Note: Orders are fulfilled according to availability of product, meaning: Items shipped may be any variation of 25, 50 and 100 count boxes; Items shipped may be standard over-the-counter (OTC) product, but also may include items marked Mail Order or Not For Retail Sale. Such boxes may look slightly different, but the interior product is identical.
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@teststripz.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@teststripz.com and send your item to: Teststripz, 155X New Boston Street, Woburn, MA 01801, United States
Shipping
To return your product, you should mail your product to: Teststripz, 155X New Boston Street, Woburn, MA 01801, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free delivery
Anywhere in the United States
Satisfied or refunded
Problem with your order? We'll fix it or refund you in full
Top-notch support
Email or call us anytime, 24/7
Secure payments
You can be sure that your information is safe with us
Please note: At this time we can accept payments through PayPal and Amazon. We expect credit and debit card processing to be in place within a few weeks.
Thank you!
Please note: At this time we can accept payments through PayPal and Amazon. We expect credit and debit card processing to be in place within a few weeks.
Thank you!
